THE ONE INDIA PROJECT - BHARAT METRO

THE ONE INDIA PROJECT - BHARAT METRO

CASE STUDY

The One India Project sounds like a significant initiative aimed at streamlining access to metro services across different cities by consolidating them into a single platform. It aims to simplify the user experience, making it easier for commuters to navigate multiple metro networks without needing separate apps for each city.

Given that this project is part of a larger network of apps under a mother app, it suggests an ecosystem approach where various transportation or utility services are accessible from one central app. This could greatly enhance convenience and efficiency for users.

The One India Project sounds like a significant initiative aimed at streamlining access to metro services across different cities by consolidating them into a single platform. It aims to simplify the user experience, making it easier for commuters to navigate multiple metro networks without needing separate apps for each city.

Given that this project is part of a larger network of apps under a mother app, it suggests an ecosystem approach where various transportation or utility services are accessible from one central app. This could greatly enhance convenience and efficiency for users.

THE PROBLEM

Urban commuters in India often face challenges when traveling across different cities due to the fragmented nature of metro systems, each requiring separate apps, ticketing processes, and navigation interfaces. This lack of standardization leads to confusion, inconvenience, and a disjointed travel experience. Users struggle with unfamiliar interfaces, multiple registrations, and inconsistent features, which affects their confidence and sense of safety when using metro services in new cities.

There is a clear need for a unified digital solution that consolidates all metro services under one platform, providing a seamless, familiar, and secure experience across India.

THE PROBLEM

Urban commuters in India often face challenges when traveling across different cities due to the fragmented nature of metro systems, each requiring separate apps, ticketing processes, and navigation interfaces. This lack of standardization leads to confusion, inconvenience, and a disjointed travel experience. Users struggle with unfamiliar interfaces, multiple registrations, and inconsistent features, which affects their confidence and sense of safety when using metro services in new cities.

There is a clear need for a unified digital solution that consolidates all metro services under one platform, providing a seamless, familiar, and secure experience across India.

THE SOLUTION

UI

Aesthetics | Navigation | Typography | Visual design | Accessibility

UX

  1. Empathize, Define, Ideate, Prototype, and Test.

    - Understand the requrirement

    - Research the existing tech, design and pain points.

    - Figureout the end user and draw a persona.

    - Planout the User Journey with the most optimize flow.

    - Prototype the Userflow and do split testing.

    - Iterate for accessibility and

How many categories are we considering/addressing ? Disabled, Recovery , Elderly, Assisted dressing, Dwarfism, Patients ? Headgear, footwear, top wear, bottom wear, full length body suit, bath wear.

THE SOLUTION

UI

Aesthetics | Navigation | Typography | Visual design | Accessibility

UX

Empathize, Define, Ideate, Prototype, and Test.

- Understand the requrirement

- Research the existing tech, design and pain points.

- Figureout the end user and draw a persona.

- Planout the User Journey with the most optimize flow.

- Prototype the Userflow and do split testing.

- Iterate for accessibility and

How many categories are we considering/addressing ? Disabled, Recovery , Elderly, Assisted dressing, Dwarfism, Patients ? Headgear, footwear, top wear, bottom wear, full length body suit, bath wear.

THE SOLUTION

UI

Aesthetics | Navigation | Typography | Visual design | Accessibility

UX

Empathize, Define, Ideate, Prototype, and Test.

- Understand the requrirement

- Research the existing tech, design and pain points.

- Figureout the end user and draw a persona.

- Planout the User Journey with the most optimize flow.

- Prototype the Userflow and do split testing.

- Iterate for accessibility and

How many categories are we considering/addressing ? Disabled, Recovery , Elderly, Assisted dressing, Dwarfism, Patients ? Headgear, footwear, top wear, bottom wear, full length body suit, bath wear.

Figma Prototype Link - Click Here

Figma Prototype Link - Click Here

EMPATHY MAPPING AND USER PERSONA

Screens

CONCLUSION

Having all metros across India under one umbrella organization would foster a sense of familiarity, ease, unity, and safety for commuters.

This approach will ensure that the "One India Project" app is not only visually appealing but also user-friendly, making metro travel across India a seamless experience.

Figma Prototype Link - Click Here

Figma Prototype Link - Click Here